If you can not find the information in our FAQ section, please open a support ticket with us. You must be logged in with valid account to be able to open support ticket with us. To open support ticket please click on under support section in control panel.

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Click on 'Add new site' button on the top.

You should be on site create form now. All fields marked * are required or mandatory fields.

• Site Name: Your site name, eg. Doe Associates in San Francisco.
• Street Address1:  First address line of your business site.
  
• Street Address2:  Second address line of your business site.    
• City: City of the site
  
• Zip Code: Zip code of the  site
  
• State/Province: State of the site
  
• Country:  Country of the site
  
• Telephone Number: Telephone number, Please use format 510-211-1234     
• Fax Number: Fax number, Please use format 510-211-1234     
• URL:  Site website address.
• E-Mail:  Email address of the site where official emails related to site are delivered.
• Business Industry: Business industry for this site's business. This would help us deliver you industry specific news and updates that you would need to know. You must have selected news letter options in order to receive these updates from us.
• Franchisor: If your business has a franchisor, please select. This will help us serve you with your franchisor specific services and tools as well as news updates.

• Schedule Slider Increment(minutes): Defines time increment in minutes by which time slider will move. Can be overridden in scheduling section by manually entering specific time value.
• Schedule start time: Defines default schedule start time for the day when you loginto scheduling for the site.
• Schedule end time: Defines default schedule end time for the day when you loginto scheduling for the site.
• Show confirmation messages:If this option is checked, it would ask you for confirmation before every delete operation.
• Send email to employees on publish: If this option is checked then employees who have been set up with valid email addresses will get schedule publish notification. They can login at GoToWorkspace and view the schedules.
• Schedule publish email prefix: You can write email body of the message that would be included in the employee schedule publish email to employees.
• Schedule Window: Defines what is the schedule window period in days. Everytime you loginto a site to create schedule, it will auto calculate the next schedule start and end dates based on schedule window.
• Schedule start date: What is your first schedule start date. Based on this date all future schedule start and end dates are calculated.
• Employees can clock in/out tool from anywhere: whether or not to allow all employees to clock in/out from anywhere they can access the tools. If you select this employees can launch and perform clock in/out from anywhere. If you do not select this then only employees with designated roles which have privilege to launch clock in/out can launch the tool on certain computer which can then be used by other employees to register clock in/out time.

• Schedule Slider Increment(minutes): Defines time increment in minutes by which time slider will move. Can be overridden in scheduling section by manually entering specific time value.
• Schedule start time: Defines default schedule start time for the day when you loginto scheduling for the site.
• Schedule end time: Defines default schedule end time for the day when you loginto scheduling for the site.
• Show confirmation messages:If this option is checked, it would ask you for confirmation before every delete operation.
• Send email to employees on publish: If this option is checked then employees who have been set up with valid email addresses will get schedule publish notification. They can login at GoToWorkspace and view the schedules.
• Schedule publish email prefix: You can write email body of the message that would be included in the employee schedule publish email to employees.
• Schedule Window: Defines what is the schedule window period in days. Everytime you loginto a site to create schedule, it will auto calculate the next schedule start and end dates based on schedule window.
• Schedule start date: What is your first schedule start date. Based on this date all future schedule start and end dates are calculated.
• Overtime criteria: You can specify overtime criteria here based on hours worked per day or per week. Most of the states the requirement is 40 hours/week. Once you have specified it for the site, you will be able to see overtime employees and associated overtime payroll in scheduling tools.
• Employees can clock in/out tool from anywhere: whether or not to allow all employees to clock in/out from anywhere they can access the tools. If you select this employees can launch and perform clock in/out from anywhere. If you do not select this then only employees with designated roles which have privilege to launch clock in/out can launch the tool on certain computer which can then be used by other employees to register clock in/out time.

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1. The employee must have right privileges to be able to launch or shut down clock in/out tool using any of the following  methods.All superuser accounts have this privilege by default.

2. If you want employees to be able to clock in/out from anywhere(from their personal computers, or phone) then select "Employees can clock in/out tool from anywhere:" under sites scheduling options. Click here to learn how to do this. when employees login to their account they can view the web link to launch clock in/out tool for a specific site under  account ->'employee account' page -> sites assgined click on , 

The link for launching clock in/out tool for a specific site can be found at site management home page.  represents clock in/out can be launched by any employee anywhere,    represents clock in/out tool launch is restricted to supervisor on specific computers only.

1. From control panel:

Click on icon in control panel to launch clock in/out tool. You must have a default site set to be able to launch clock in/out tool from control panel. Once the tool is launched you can log off from your account and clock in/out tool will remain active until its shut down. To shut down clock in/out tool, login and go to scheduling tool. Select   mode->launch clock in/out tool->click shut down clock in/out tool.

 2. From scheduling tools:

To launch real time clock in/out tool select   link from the top. Click on mode->launch clock in/out tool->click launch clock in/out tool.  button to launch the tool. You should see a new window open up once the tool is launched.

Once the tool is launched you can log off from your account and clock in/out tool will remain active until its shut down. To shut down clock in/out tool, login and go to scheduling tool. Select   mode->launch clock in/out tool->click shut down clock in/out tool.

Following are the points to note with respect to web based clock in/out tool:

Using payroll reports you can conveniently generate payroll summary reports that can be directly processed by your payroll processing(Quickbooks, CPA or third party payroll processing vendor).

You can generate payroll reports and submit it with one click of payroll processing to your designated payroll processor(employee payment processing, tax withholdings etc..) or download to process in quickbooks if you process payroll using quickbooks.

To launch payroll tool either click on from control panel or select 'Payroll' from top menu->workspace tools.

To be able to use payroll tool you must be either using GoToWorkspace.com's web based clock in/out tool or must have integrated physical time clock devices (proximity or biometric) with GoToWorkspace.com

Once in payroll tool:

Left section represents previously created payroll reports, you can edit/view them by clicking on

Right section represents details specific to payroll report being edited or created.

To create a new payroll report select the date range, select the site(if you want to process payroll for specific site select a site here otherwise select 'all' in site list drop down) and click on 'import clock in/out data' button. This will generate a payroll report based on date range, sites selected for all the employees belong to selected sites.

The payroll report will show for each employee:

• Employee name
• Employee type (salaried/hourly)
• Employee rate  (annual slary /hourly rate and overtime rate)
• Payroll summary for employee

1. Regular hours
2. Overtime hours
3. Total hours
4. Additional $ like bonus/tips

       To edit the payroll summary for employee click on for specific employee. You must save the report for the imported records before you can edit employee payroll for the payroll period.

 When you edit employee specific payroll records:

•  You can add additional lines to add extra or missed work hours(For eg. to add 5 lines select 5 in drop down list and click on ) . You can edit start and end time for employee here, if you make any changes please click on to save changes. To delete the line click on . If you add new lines, click on 'save' button to complete saving new lines.
• You can add additional lines for additional payments. You will be required to specifiy description of additional payment(eg. bonus, tips etc.) and $ the amount. If you add new lines, click on 'save' button to complete saving new lines. If you make any changes please click on to save changes. To delete the line click on .

When you are done making changes, click on '< done with changes' button to go back to payroll summary report.

To delete the report click on 'delete' button, to generate printable version click in 'printable' button, to export in xls format, click on export specific format button, to submit the report for processing click on 'submit for processing'. 

You can add special instructions if you would like to when you submit the report for processing, an email is sent with all the details for the payroll to the email address you have specified under your account for CPA (You can specify it under top menu-> Account->business setups or click on from control panel.)